Telecaller

A new Telecaller role is open at Sumit Realty, Vasundhara Sector 18 - Ghaziabad, Delhi. The pay goes up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Active listening, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

What the job involves

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Vasundhara Sector 18 - Ghaziabad, Delhi, Delhi
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Sumit Realty. It takes less than a minute.