Field Collection Executive

Join Sun Biz Solutions as a Field Collection Executive in Electronic City, Bengaluru. There are 2 open positions. Salary is up to ₹25,000/month. Freshers can apply.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Complaint handling
• Male Only
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Job at a glance

• Location: Electronic City, Bengaluru, Karnataka
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Sun Biz Solutions reviews applications regularly.