Field Collection Executive

Sun Biz Solutions wants to bring on a Field Collection Executive for its Indira Nagar, Bengaluru team. 2 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Typing speed
• Male Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Indira Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sun Biz Solutions today.