Field Collection Executive

Sun Biz Solutions has an opening for a Field Collection Executive based in Whitefield, Bengaluru. You can earn up to ₹30,000/month. 2 candidates will be hired for this role. Freshers can apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Day-to-day work

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Eligibility

• Open to freshers
• Below 10th or equivalent
• Skills: Active listening, CRM tools, Verbal communication, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Salary and benefits

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Work location: Whitefield, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to Sun Biz Solutions today.