Field Collection Executive

Sun Biz Solutions is looking for a Field Collection Executive to join its team in T Narasipura Main Road, Mysuru. Salary is up to ₹25,000/month. The team is filling 20 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Active listening, Typing speed and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, polite attitude

Job details

• Location: T Narasipura Main Road, Mysuru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Sun Biz Solutions today.