Telecaller

Join Sun Finance as a Telecaller in Choolaimedu, Chennai. Salary is up to ₹15,000/month. The team is filling 10 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Telugu

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Telugu
• Male Only
• No English required
• Freshers can apply
• Languages: Telugu
• A customer-first, patient attitude

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Pay and perks

Compensation: ₹15,000 per month.

Position details

• Job location: Choolaimedu, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 10

Ready to start? Upload your resume and apply to Sun Finance today.