Telecaller

Sun Shine Immigration has an opening for a Telecaller based in Greater Noida, Delhi. You can earn up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Complaint handling, CRM tools, Typing speed, Active listening
• Basic English
• Freshers can apply
• Someone patient and customer-first

Quick facts

• Work location: Greater Noida, Delhi, Delhi
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Sun Shine Immigration. It takes less than a minute.