Telecaller

Sun Smart Builders wants to bring on a Telecaller for its Gandhipuram, Coimbatore team. Great for first-time job seekers. 3 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of CRM tools, Complaint handling, Active listening and Verbal communication
• Female Only
• No English required
• Freshers can apply

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Job location: Gandhipuram, Coimbatore, Tamil Nadu
• Openings: 3
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sun Smart Builders.