Telecaller

A new Telecaller role is open at Sun Smart Builders, Gopalapuram, Coimbatore. Freshers can apply. You can earn up to ₹15,000/month. There are 30 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with CRM tools, Verbal communication, Complaint handling, Active listening
• No English required
• Freshers can apply
• Someone customer-first and polite

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Job at a glance

• Job location: Gopalapuram, Coimbatore, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Sun Smart Builders.