Telecaller

Sun Smart Private Limited is looking for a Telecaller to join its team in Gandhipuram, Coimbatore. Salary is up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Verbal communication, Typing speed, Complaint handling, Active listening
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

What the job involves

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Gandhipuram, Coimbatore, Tamil Nadu
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Sun Smart Private Limited today.