Tele Caller

Sun Squad Solar is looking for a Tele Caller to join its team in Kandwa, Varanasi. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Key responsibilities

As a Tele Caller, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Typing speed and Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Location: Kandwa, Varanasi, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Sun Squad Solar.