Telecalling Team Leader

A new Telecalling Team Leader role is open at Sundarban Agro and Tourism development pvt Ltd, Kothrud, Pune. 2 candidates will be hired for this role. You can earn up to ₹35,000/month.

Note from the employer

Key Responsibilities:Lead, Monitor, And Manage Telecalling Executives To Achieve Sales Targetsmaintain And Update Lead Records With Accurate Tracking And Follow-Up Systemsunderstand Client Requirements And Recommend Suitable Land Investment Solutionsdrive Sales Conversations And Close High-Value Deals Effectivelytrain, Mentor, And Motivate Tea. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Marketing, Marketing | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Salary

You will be paid ₹20,000 – ₹35,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Marathi, Marketing, Outbound, Real Estate, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Marketing, Marketing
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• Someone patient and polite

Quick facts

• Job location: Kothrud, Pune, Maharashtra
• Openings: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Sunday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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