Tele Caller

Sunkiran Dimex has an opening for a Tele Caller based in Chikhali, Pune. There are 10 open positions. Salary is up to ₹30,000/month.

Employer’s description

Punechikhali844630737215000 - 3000012Th Pass & Above Thoda English Fresher Female. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Salary

The salary for this role is ₹15,000 – ₹30,000 per month.

Quick facts

• Job location: Chikhali, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Sunkiran Dimex. It takes less than a minute.