Receptionist Cum Telecaller

Join Sunlight Group as a Receptionist Cum Telecaller in Vrindavan Yojana, Lucknow. The pay goes up to ₹20,000/month.

Note from the employer

He "Face And Voice" Of A Company, Managing Front Desk Duties Like Greeting Visitors And Handling Mail, While Also Fielding Inbound Calls And Making Outbound Calls For Sales/Leads, Blending Customer Service With Admin Tasks, Requiring Strong Multitasking, Communication, And Organizational Skills To Ensure Smooth Operations And Positive First Impress. Marketing | Type : Sales | Languages : Hindi, English

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Female Only
• Good English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Compensation

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

What you will do

As a Receptionist Cum Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Vrindavan Yojana, Lucknow, Uttar Pradesh
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 1

Ready to start? Upload your resume and apply to Sunlight Group today.