Field Officer

Sunroof Solar Solutions is hiring a Field Officer in Keshavpuram, Kanpur. There are 2 open positions. Salary is up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Job details

• Work location: Keshavpuram, Kanpur, Uttar Pradesh
• Job type: Full time
• Work type: On-site
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Sunroof Solar Solutions.