Bpo Collection Voice Process

Sunshine manpower solutions is looking for a Bpo Collection Voice Process to join its team in Silk Board, Bengaluru. Salary is up to ₹20,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Outbound Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Domestic, Sales | Languages : Telugu, Malayalam, Kannada, Tamil, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Kannada, Malayalam, Outbound, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Telugu, Malayalam, Kannada, Tamil, Hindi, English
• A patient, customer-first attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Silk Board, Bengaluru, Karnataka
• Shift: Day shift | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: Work from office

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