Bpo Executive

A new Bpo Executive role is open at Sunshine Manpower Solutions, Cox Town, Bengaluru. The pay goes up to ₹25,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : English, Hindi

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: English, Hindi
• Someone calm under pressure and polite

What you will do

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Location: Cox Town, Bengaluru, Karnataka
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Timings: Day Rotational | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Sunshine Manpower Solutions today.