Bpo Executive

Sunshine manpower solutions has an opening for a Bpo Executive based in Jayanagar, Bengaluru. The pay goes up to ₹22,000/month. The team is filling 30 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Kannada, Malayalam, Tamil, English, Hindi

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹17,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Kannada, Malayalam, Tamil, English, Hindi
• You are customer-first and patient

Job details

• Job location: Jayanagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work type: On-site
• Shift: Day Rotational | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.