Bpo Executive

Sunshine manpower solutions is looking for a Bpo Executive to join its team in Adugodi, Bengaluru. 30 candidates will be hired for this role. Salary is up to ₹23,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic, Sales | Marketing | Languages : Kannada, Malayalam, Tamil, English, Hindi

Key responsibilities

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹16,000 – ₹23,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Marketing
• Languages: Kannada, Malayalam, Tamil, English, Hindi
• A calm under pressure, polite attitude

Job details

• Job location: Adugodi, Bengaluru, Karnataka
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Working hours: Day Rotational | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.