Bpo Executive

Looking for a Bpo Executive role in BTM Layout, Bengaluru? Sunshine manpower solutions is hiring now. There are 30 open positions. You can earn up to ₹23,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Domestic, Outbound, Inbound | Marketing | Languages : Kannada, Malayalam, Telugu, Tamil, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Marketing
• Languages: Kannada, Malayalam, Telugu, Tamil, Hindi, English
• A patient, customer-first attitude

What the job involves

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹16,000 – ₹23,000 per month.

Position details

• Work location: BTM Layout, Bengaluru, Karnataka
• Openings: 30
• Work mode: Office-based
• Job type: Full time
• Working hours: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.