Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Konena Agrahara, Bengaluru. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹24,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : English, Hindi

What the job involves

As a Bpo Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi
• You are polite and patient

What you get

Salary: ₹17,500 – ₹24,000 per month, based on skills and experience.

Job details

• Job location: Konena Agrahara, Bengaluru, Karnataka
• Work mode: Office-based
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Shift: Day Rotational | Monday to Saturday

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.