Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Nagavara, Bengaluru team. There are 30 open positions. No experience? You can still apply. You can earn up to ₹20,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Telugu, Kannada, Malayalam, Tamil, English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Telugu, Kannada, Malayalam, Tamil, English
• A polite, calm under pressure attitude

Compensation

The salary for this role is ₹16,500 – ₹20,000 per month.

Position details

• Location: Nagavara, Bengaluru, Karnataka
• Shift: Day Rotational | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.