Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Kudlu Gate, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹23,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Sales, Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, English, Hindi

Pay and perks

The salary for this role is ₹16,000 – ₹23,000 per month.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, English, Hindi
• Someone polite and calm under pressure

Job at a glance

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work mode: Office-based
• Shift: Day Rotational | Monday to Saturday

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.