Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Jayanagar, Bengaluru. Freshers can apply. 30 candidates will be hired for this role. You can earn up to ₹22,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, English, Hindi

Salary

The salary for this role is ₹16,000 – ₹22,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, English, Hindi
• Someone calm under pressure and customer-first

What the job involves

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Jayanagar, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: On-site
• Openings: 30
• Timings: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

Apply today and take the next step in your career with Sunshine manpower solutions.