Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Marathahalli, Bengaluru team. The team is filling 30 vacancies. Salary is up to ₹24,000/month. Great for first-time job seekers.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Telugu, Malayalam, Tamil, English, Hindi

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Malayalam, Marketing, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Telugu, Malayalam, Tamil, English, Hindi
• You are calm under pressure and patient

Salary and benefits

Salary: ₹16,000 – ₹24,000 per month, based on skills and experience.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Marathahalli, Bengaluru, Karnataka
• Employment type: Full time
• Timings: Day Rotational | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.