Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Whitefield, Bengaluru team. Salary is up to ₹21,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Telugu, Malayalam, Kannada, Tamil, English

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, Kannada, Malayalam, Marketing, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Telugu, Malayalam, Kannada, Tamil, English
• You are calm under pressure and customer-first

Salary and benefits

You will be paid ₹16,000 – ₹21,000 per month.

Job at a glance

• Work location: Whitefield, Bengaluru, Karnataka
• Work mode: Work from office
• Working hours: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Apply today and take the next step in your career with Sunshine manpower solutions.