Bpo Executive

Sunshine manpower solutions is hiring a Bpo Executive in Koramangala, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹22,500/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Domestic, Inbound, Outbound | Languages : Malayalam, Tamil, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Malayalam, Tamil, Hindi, English
• A customer-first, polite attitude

What you get

Compensation: ₹16,500 – ₹22,500 per month.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Job location: Koramangala, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Office-based
• Timings: Day Rotational | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.