Bpo Executive

Sunshine manpower solutions is looking for a Bpo Executive to join its team in Madiwala, Bengaluru. Salary is up to ₹24,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : Bengali, Gujarati, Punjabi, Marathi, Malayalam, Kannada, Telugu, Tamil, Hindi, English

Compensation

You will be paid ₹16,000 – ₹24,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: Bengali, Gujarati, Punjabi, Marathi, Malayalam, Kannada, Telugu, Tamil, Hindi, English
• Someone calm under pressure and customer-first

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Madiwala, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 30
• Timings: Day Rotational | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.