Bpo Executive

Sunshine manpower solutions is hiring a Bpo Executive in Bommanahalli, Bengaluru. You can earn up to ₹24,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Domestic, Inbound, Sales | Marketing | Languages : Malayalam, Kannada, Telugu, Tamil, Hindi, English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Marketing
• Languages: Malayalam, Kannada, Telugu, Tamil, Hindi, English

What you get

Compensation: ₹16,000 – ₹24,000 per month.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Position details

• Location: Bommanahalli, Bengaluru, Karnataka
• Timings: Day Rotational | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.