Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Madiwala, Bengaluru. You can earn up to ₹23,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic, Sales | Languages : Kannada, Malayalam, Tamil, English, Hindi

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Languages: Kannada, Malayalam, Tamil, English, Hindi

What you will do

As a Bpo Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹16,000 – ₹23,000 per month.

Job at a glance

• Location: Madiwala, Bengaluru, Karnataka
• Openings: 30
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: Day Rotational | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.