Bpo Executive

Looking for a Bpo Executive role in Marathahalli, Bengaluru? Sunshine manpower solutions is hiring now. Great for first-time job seekers. Salary is up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Telugu, Malayalam, Tamil, Hindi, English

Salary

The salary for this role is ₹16,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Malayalam, Marketing, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Telugu, Malayalam, Tamil, Hindi, English
• A polite, customer-first attitude

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Marathahalli, Bengaluru, Karnataka
• Vacancies: 30
• Employment type: Full time
• Working hours: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.