Bpo Executive

Sunshine Manpower Solutions has an opening for a Bpo Executive based in Hongasandra, Bengaluru. There are 30 open positions. The pay goes up to ₹24,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, English, Hindi

What you will do

As a Bpo Executive, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Compensation

Compensation: ₹17,500 – ₹24,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, English, Hindi
• Someone calm under pressure and polite

Job at a glance

• Location: Hongasandra, Bengaluru, Karnataka
• Timings: Day Rotational | Monday to Saturday
• Openings: 30
• Work type: Work from office
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time

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