Bpo Executive

Join Sunshine manpower solutions as a Bpo Executive in Veerannapalya, Bengaluru. Salary is up to ₹20,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic, Sales | Languages : Malayalam, Kannada, Telugu, Tamil, English

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Inbound, Kannada, Malayalam, Outbound, Sales, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Languages: Malayalam, Kannada, Telugu, Tamil, English
• A patient, polite attitude

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹16,500 – ₹20,000 per month.

Quick facts

• Work location: Veerannapalya, Bengaluru, Karnataka
• Vacancies: 30
• Shift: Day Rotational | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.