Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Dasarahalli Hebbal, Bengaluru. Salary is up to ₹20,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Malayalam, Kannada, Telugu, Tamil, English

What you get

Salary: ₹16,500 – ₹20,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, Kannada, Malayalam, Marketing, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Malayalam, Kannada, Telugu, Tamil, English
• A customer-first, calm under pressure attitude

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Dasarahalli Hebbal, Bengaluru, Karnataka
• Job type: Full time
• Openings: 30
• Shift: Day Rotational | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.