Bpo Executive

Join Sunshine manpower solutions as a Bpo Executive in Banashankari, Bengaluru. The pay goes up to ₹21,000/month. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Malayalam, Tamil, Hindi, English

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹17,000 – ₹21,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Malayalam, Tamil, Hindi, English
• Someone customer-first and polite

Job details

• Location: Banashankari, Bengaluru, Karnataka
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work type: On-site
• Shift: Day Rotational | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.