Bpo Executive

Sunshine Manpower Solutions wants to bring on a Bpo Executive for its Kadugondanahalli, Bengaluru team. There are 30 open positions. Salary is up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Hindi, English

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Hindi, English
• You are customer-first and polite

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Kadugondanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Working hours: Day Rotational | Monday to Saturday
• Work type: On-site

Click Apply to send your profile to Sunshine Manpower Solutions. It takes less than a minute.