Bpo Executive

Looking for a Bpo Executive role in Banashankari, Bengaluru? Sunshine manpower solutions is hiring now. The pay goes up to ₹21,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, English, Hindi

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, English, Hindi

Salary and benefits

You will be paid ₹16,000 – ₹21,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Banashankari, Bengaluru, Karnataka
• Working hours: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 30

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