Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Cunningham Road, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹24,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Compensation

Compensation: ₹17,000 – ₹24,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Job at a glance

• Location: Cunningham Road, Bengaluru, Karnataka
• Job type: Full time
• Timings: Day Rotational | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.