Bpo Executive

Sunshine manpower solutions is looking for a Bpo Executive to join its team in BTM Layout, Bengaluru. Salary is up to ₹21,000/month. There are 30 open positions. Great for first-time job seekers.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Kannada, Malayalam, Tamil, Hindi, English

Compensation

You will be paid ₹16,500 – ₹21,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Kannada, Malayalam, Tamil, Hindi, English
• You are calm under pressure and polite

Position details

• Job location: BTM Layout, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: Work from office
• Employment type: Full time
• Timings: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.