Bpo Executive

Sunshine manpower solutions is looking for a Bpo Executive to join its team in Kudlu Gate, Bengaluru. Freshers can apply. There are 30 open positions. Salary is up to ₹22,500/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Tamil, English, Hindi

What you get

Salary: ₹16,500 – ₹22,500 per month, based on skills and experience.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Tamil, English, Hindi
• You are customer-first and patient

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30
• Timings: Day Rotational | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.