Bpo Executive

Start your next role as a Bpo Executive with Sunshine manpower solutions in Vasanth Nagar, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹23,000/month. Freshers can apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : English, Hindi

Compensation

Compensation: ₹16,000 – ₹23,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: English, Hindi

Key responsibilities

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Job location: Vasanth Nagar, Bengaluru, Karnataka
• Working hours: Day Rotational | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

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