Bpo Executive

Looking for a Bpo Executive role in Frazer Town, Bengaluru? Sunshine manpower solutions is hiring now. There are 30 open positions. You can earn up to ₹24,000/month. Freshers can apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : English, Hindi

Pay and perks

Compensation: ₹16,000 – ₹24,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: English, Hindi
• You are customer-first and calm under pressure

Position details

• Location: Frazer Town, Bengaluru, Karnataka
• Openings: 30
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Shift: Day Rotational | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Sunshine manpower solutions.