Bpo Executive

Sunshine Manpower Solutions wants to bring on a Bpo Executive for its Bommanahalli, Bengaluru team. No experience? You can still apply. You can earn up to ₹25,000/month. There are 30 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : English, Hindi

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: English, Hindi
• Someone polite and calm under pressure

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Quick facts

• Work location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: Day Rotational | Monday to Saturday
• Openings: 30
• Work mode: Office-based
• Job type: Full time

Ready to start? Upload your resume and apply to Sunshine Manpower Solutions today.