Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Chamarajpet, Bengaluru team. The team is filling 30 vacancies. Salary is up to ₹21,500/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Malayalam, Tamil, English, Hindi

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Malayalam, Tamil, English, Hindi
• You are calm under pressure and customer-first

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹16,000 – ₹21,500 per month.

Job details

• Location: Chamarajpet, Bengaluru, Karnataka
• Work mode: Office-based
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: Day Rotational | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.