Bpo Executive

Sunshine Manpower Solutions is looking for a Bpo Executive to join its team in Shivaji Nagar, Bengaluru. The pay goes up to ₹24,000/month. No experience? You can still apply. The team is filling 30 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

You will be paid ₹16,000 – ₹24,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi
• A customer-first, polite attitude

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30
• Shift: Day Rotational | Monday to Saturday

Click Apply to send your profile to Sunshine Manpower Solutions. It takes less than a minute.