Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Marathahalli, Bengaluru. Great for first-time job seekers. The team is filling 30 vacancies. You can earn up to ₹24,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Domestic, Inbound | Marketing | Languages : Telugu, Malayalam, Tamil, English, Hindi

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Malayalam, Marketing, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Marketing
• Languages: Telugu, Malayalam, Tamil, English, Hindi

Salary

The salary for this role is ₹16,000 – ₹24,000 per month.

Quick facts

• Location: Marathahalli, Bengaluru, Karnataka
• Working hours: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work type: Work from office

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.