Bpo Executive

Start your next role as a Bpo Executive with Sunshine manpower solutions in Hongasandra, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹22,000/month. Great for first-time job seekers.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, Hindi, English
• Someone patient and customer-first

Pay and perks

Compensation: ₹17,000 – ₹22,000 per month.

Job details

• Work location: Hongasandra, Bengaluru, Karnataka
• Shift: Day Rotational | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 30

Apply today and take the next step in your career with Sunshine manpower solutions.