Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Nagavara, Bengaluru team. Great for first-time job seekers. There are 30 open positions. Salary is up to ₹24,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : English, Hindi

Who can apply

• Open to freshers
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: English, Hindi
• You are polite and customer-first

Salary and benefits

Salary: ₹17,000 – ₹24,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Nagavara, Bengaluru, Karnataka
• Shift: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: On-site

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.