Bpo Executive

Sunshine Manpower Solutions is looking for a Bpo Executive to join its team in Nagavara, Bengaluru. There are 30 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic, Sales | Marketing | Languages : Telugu, Kannada, Malayalam, Tamil, Hindi, English

What you will do

As a Bpo Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Marketing
• Languages: Telugu, Kannada, Malayalam, Tamil, Hindi, English
• You are polite and customer-first

Job at a glance

• Job location: Nagavara, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: On-site
• Employment type: Full time
• Shift: Day Rotational | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday

Click Apply to send your profile to Sunshine Manpower Solutions. It takes less than a minute.