Bpo Executive

Start your next role as a Bpo Executive with Sunshine manpower solutions in Adugodi, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹21,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : English, Hindi

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi
• You are patient and customer-first

What you get

You will be paid ₹17,000 – ₹21,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Adugodi, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: Day Rotational | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.